SendIQ
Every channel, one API
SendIQ carries your messages on the right channel — SMS, RCS, Email or Voice — and shows you exactly what happened to each one.
Northside Dental: reminder of your check-up with Dr Patel, Tue 12 Nov at 9:00am. Reply 1 to confirm or 2 to reschedule. Directions: nsd.au/d/18k. Reply STOP to opt out.
2
Next available: A) Wed 2:15pm B) Thu 10:30am C) Fri 9:00am. Reply A, B or C.

Reschedule
No problem — pick a new time with Dr Patel:
Four channels, one platform
SMS
Reach every phone. Two-way, registered senders and delivery you can trace.
RCS
Verified, branded messages with rich cards and one-tap replies.
Transactional email with authenticated domains and clear delivery events.
Voice
Programmable calls for codes, reminders and alerts that need a voice.
Messaging infrastructure that tells you the truth
One API for every channel
SMS, RCS, Email and Voice share the same request shape, keys, references and events.
Richest channel, automatically
Send RCS where the phone supports it and fall back to SMS where it doesn’t — per message.
Every message traced
A timeline from accepted to delivered or read, with the reason when something fails.
Senders and domains, registered
Numbers, sender IDs, RCS brands and email domains set up and registered with you.
Consent built in
Opt-outs, unsubscribes and suppression enforced on every send, across every channel.
Cost you can see
What each message cost and why, with prepaid spend controls and no surprises.
Switch channels by changing one word
The same request sends SMS, RCS, Email or Voice. Add a fallback and SendIQ delivers the richest version each customer can receive.
- channel: "sms" · "rcs" · "email" · "voice"
- Per-message fallback
- One timeline across channels
import { SendLab } from "@sendlab/node";
const sendlab = new SendLab(process.env.SENDLAB_API_KEY);
await sendlab.messages.send({
channel: "sms",
to: "+61412345678",
body: "Your booking is confirmed for Thu 10:30.",
// your own ID — retrying with it never sends twice
reference: "booking-4821",
});Go further than delivery
Pair SendIQ with AgentIQ to handle the conversation, and WorkflowIQ to finish the work behind it.
AgentIQ
AI agents for every conversation.
Answers questions and moves customers forward, with a person ready to step in.
WorkflowIQ
Workflows that finish the job.
Triggers, approvals and updates, so every conversation ends in finished work.
Ready to take your messaging further
Tell us what you want your customers to be able to do. We’ll scope it with you and help you launch.