Security · GDPR
Privacy and data protection by design
Messages carry personal data about your customers. We process it as your processor, only on your instructions, with the safeguards GDPR expects.
Our commitments
Processor, not owner
You control your customers’ data. We process it only to deliver your messages and support your account, under a data processing agreement.
Data minimisation and retention
We collect what’s needed to deliver and trace messages, and you can set how long message content and logs are kept.
Subprocessors
We maintain a list of the carriers and subprocessors involved in delivery, and notify customers of changes.
International transfers
Where data moves across borders, transfers are covered by appropriate safeguards such as Standard Contractual Clauses.
Helping you comply
Consent and opt-outs
Opt-outs, unsubscribes and suppression are enforced on every send, so customers who say no stay unmessaged.
Data subject requests
Find, export or delete the data held about an individual to respond to access and erasure requests.
Breach notification
If a personal data breach affects your data, we’ll notify you without undue delay so you can meet your obligations.
Ready to take your messaging further
Tell us what you want your customers to be able to do. We’ll scope it with you and help you launch.