WorkflowIQ
Workflows around every conversation
WorkflowIQ coordinates the work behind each message — triggers, follow-ups, approvals and system updates — so every conversation ends in finished work.
- TriggerBooking createdFrom your booking system
- SendRCS reminderSMS fallback · 24h before
- WaitFor a replyUp to 12 hours
- BranchReschedule requestedAgentIQ offers new times↳ No reply → Voice call
- UpdateCalendar updatedOld slot released
- NotifyFront deskOnly if unresolved
From conversation to completed work
Triggers from your systems
Start a workflow from a booking, an order, a payment or any event your systems send.
Journeys across channels
Mix SMS, RCS, Email and Voice in one flow, each step on the channel that fits.
Wait, branch and retry
Wait for a reply, branch on the answer and escalate when nothing comes back.
Approvals where they matter
Pause for a person to approve refunds, changes or anything sensitive before it happens.
Updates your systems
Write the outcome back — calendars, CRMs, tickets — so nobody re-keys a thing.
Every run on record
See each step a workflow took, what it changed and why, for every customer.
Built on the platform
WorkflowIQ sends through SendIQ and lets AgentIQ handle the conversation at any step.
SendIQ
Every channel, one API.
Send, receive and trace every message, on every channel.
AgentIQ
AI agents for every conversation.
Answers questions and moves customers forward, with a person ready to step in.
Ready to take your messaging further
Tell us what you want your customers to be able to do. We’ll scope it with you and help you launch.