Security
Security is part of every request
Customer messages carry personal information. We protect it with controls built into the platform — and we’ll walk your team through them before you go live.
Standards we build to
ISO 27001
Aligned with ISO/IEC 27001Information security management across people, process and technology.
Learn more →SOC2SOC 2
Built to SOC 2 criteriaSecurity, availability and confidentiality controls to the Trust Services Criteria.
Learn more →GDPRGDPR
Privacy by designData protection for customers and their end users, wherever they are.
Learn more →How we protect your data
Encryption
Data encrypted in transit and at rest, with keys managed and rotated on a schedule.
Access control
Least-privilege access, single sign-on and multi-factor authentication for our team.
Tenant isolation
Every key, sender, message and event is attributable to the right customer and kept separate.
Consent and suppression
Opt-outs, unsubscribes and suppression enforced on every live sending path.
Monitoring and response
Continuous monitoring, logging and a documented incident response process.
Supplier management
Carriers and subprocessors assessed before onboarding and reviewed regularly.
Need our security documentation?
Security questionnaires, architecture overviews, our subprocessor list and data processing terms — we’ll share what your review needs.
Ready to take your messaging further
Tell us what you want your customers to be able to do. We’ll scope it with you and help you launch.